Welcome to Authentic eBangla (authenticebangla.com). By browsing, accessing, or placing an order on this website, you agree to comply with and be bound by the following terms and conditions.

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1. General Overview

* This website is operated by Authentic eBangla. Throughout the site, the terms “we”, “us”, and “our” refer to Authentic eBangla.
* By using our services or purchasing any product, you confirm that you are at least 18 years of age or accessing the site under parental/guardian supervision.

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2. Product Information & Pricing

* We make every effort to display the colors, specifications, and details of our products as accurately as possible. However, slight variations may occur due to device display settings or manufacturer updates.
* All prices listed on the website are in Bangladeshi Taka (BDT) and are subject to change without prior notice.
* We reserve the right to modify or discontinue any product or service at any time without liability.

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3. Orders & Order Acceptance

* Placing an order constitutes an offer to purchase. We reserve the right to accept, decline, or cancel any order for reasons including stock unavailability, pricing errors, or suspected fraudulent activity.
* For Cash on Delivery (COD) orders, our team may verify the order details via phone call or SMS before processing and dispatching the parcel.

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4. Shipping & Delivery

* Delivery timelines provided on the website are estimates and may vary due to courier logistics, weather conditions, or unforeseen events.
* Customers must provide complete, accurate delivery details and an active contact number to avoid delivery delays or cancellations.

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5. Return & Exchange Policy

* All returns and product replacements are governed strictly by our Refund and Returns Policy.
* No cash or direct money refunds are provided; customers may exchange eligible returned items for other products from our store.
* Customers are responsible for applicable delivery charges on return requests.

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6. User Conduct & Prohibited Uses

* You may not use our website or products for any unlawful, fraudulent, or unauthorized purpose.
* Any attempt to disrupt website security, introduce malicious code, or collect personal data of other users without consent is strictly prohibited.

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7. Changes to Terms

* We reserve the right to update, modify, or replace any part of these Terms and Conditions at our sole discretion. Any changes become effective immediately upon posting to this page.

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8. Contact Information

If you have any questions or inquiries regarding these Terms and Conditions, please contact us:

* Phone: +8801822859830
* WhatsApp: +8801822859830
* Email: hello@authenticebangla.com
* Address: Abdullahpur, Atipara Road, Uttara, Dhaka – 1230, Bangladesh